Supply Chain Modernisation

The Challenge

Our client, a major organisation with operations across multiple locations, was struggling with a complex logistics architecture that severely limited asset visibility. Procurement cycle times were extended, and the lack of real-time tracking made it difficult to optimise inventory levels and respond to urgent requirements.

The existing systems were fragmented across different business units, with no unified view of assets, orders, or inventory. This created inefficiencies, duplicate ordering, and significant delays in critical supply chain operations.

Our Approach

ISG partnered with the organisation to conduct a comprehensive review of their supply chain architecture and develop a modernisation roadmap. Our approach focused on three key areas:

• Current State Assessment: Mapped existing processes, systems, and data flows across all locations to identify bottlenecks and integration gaps.
• Target Architecture Design: Developed a unified logistics architecture with centralised visibility and standardised processes across all business units.
• Implementation Roadmap: Created a phased implementation plan that prioritised quick wins while building toward the target state.

The Solution

We redesigned the end-to-end logistics architecture with improved tracking systems and streamlined procurement processes. Key components included:

• Centralised asset management platform with real-time visibility across all locations
• Automated procurement workflows with intelligent approval routing
• Integration layer connecting legacy systems to the new platform
• Real-time tracking and alerting for critical supply chain events
• Analytics dashboard for supply chain performance monitoring

The Results

The modernised supply chain architecture delivered significant improvements across all key metrics:

• 35% faster procurement through automated workflows and streamlined approval processes
• 98% asset visibility with real-time tracking across all locations
• 24/7 monitoring with automated alerts for supply chain exceptions
• Reduced inventory costs through better demand forecasting and optimised stock levels