Privacy Policy

Introduction

Integrity Solutions Group ("ISG", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and are committed to ensuring the privacy and security of your personal information.

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Organisation name and job title
• Information provided through our contact forms or email correspondence
• Technical information such as IP address, browser type, and device information
• Information about how you use our website

How We Collect Information

We collect personal information:

• Directly from you when you fill out forms on our website
• When you contact us by email, phone, or other means
• Through cookies and similar technologies when you browse our website
• From third parties such as referrals or publicly available sources

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested information
• Deliver our consulting services
• Send you relevant updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect our legitimate business interests

Disclosure of Information

We may disclose your personal information to:

• Our employees and contractors who need access to perform their duties
• Service providers who assist us in operating our business (e.g., email providers, hosting services)
• Professional advisors such as lawyers and accountants
• Government authorities if required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Using secure, encrypted connections (HTTPS) on our website
• Restricting access to personal information to authorised personnel
• Regularly reviewing our security practices
• Securely disposing of personal information when no longer needed

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytical data. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint if you believe we have breached your privacy

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint, please contact us:

Complaints

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):